Terms of Service

Last Updated: May 26, 2026
Version: 1.0

TERMS OF SERVICE — FULLCREW MARKETING L.L.C. (THE AD VAULT)

These Terms of Service (“Terms”) are a binding legal agreement between you and FullCrew Marketing L.L.C., a Wyoming limited liability company with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801 (“FullCrew Marketing,” “Company,” “TheAdVault,” “we,” “us,” or “our”). TheAdVault is a brand operated by FullCrew Marketing L.L.C. These Terms govern your access to and use of our website at https://theadvault.com (the “Website”), our free and paid email products, and any digital products we sell. By accessing, browsing, subscribing to, purchasing from, or otherwise using any part of the Website or our products, you agree to these Terms. If you do not agree, do not use the Website or our products.

Plain-Language Summary

WHAT WE SELL — TWO OFFERINGS

TheAdVault operates two categories of products. These Terms cover both, but the rules (especially on refunds) differ by category. Make sure you know which one applies to you.

1) FREE weekly newsletter — our free weekly email featuring 3 winning ads, broken down. No charge. You can unsubscribe at any time using the link at the bottom of any email or by emailing us.

2) THE VAULT (one-time digital product) — our paid digital library: 500+ ad templates, hooks, and landing-page templates organized in a Notion workspace. One-time purchase. Covered by our 30-Day Money-Back Guarantee: if you don’t launch a better ad than you have today within 30 days, email stewart@fullcrewmarketing.com and we will refund every penny. You keep every file you downloaded. Details in Section 9.

THE REST OF THE SUMMARY

This is the legal agreement that covers your use of our Website, free newsletter, and paid Vault.
We are an educational publisher. We do not guarantee any specific advertising performance, return on ad spend, click-through rate, conversion rate, sales, leads, or any other marketing outcome.
Refunds for the Vault are governed by our 30-Day Money-Back Guarantee. After 30 days, the Vault is non-refundable.
Disputes are resolved by individual arbitration in Sheridan, Wyoming. You waive jury trial and class actions.
You have one year from when a claim arises to bring it.
We may update these Terms. Material changes will be emailed or prominently posted. Continued use means acceptance.

The sections below are the full legal terms. Please read them. Ask questions at stewart@fullcrewmarketing.com before you agree.

1. Definitions

1.1 “Free Newsletter” means our free weekly email featuring winning ads, broken down, delivered at no charge.

1.2 “The Vault” or “Digital Product” means any one-time-purchase digital good sold through the Website, including the core Vault library (ad templates, hooks, landing page templates, Notion workspace access), audio packs, swipe files, bonus bundles, and similar content.

1.3 “Services” means, collectively, the Free Newsletter, the Vault, and any other product or service we provide through the Website.

1.4 “AV Methods” means our proprietary processes, ad-selection criteria, template systems, breakdown frameworks, prompt libraries, internal software, dashboards, research systems, and know-how used to produce the Services.

1.5 “User Materials” means any information you provide to us, including email address, account information, survey responses, support communications, and feedback.

2. Acceptance, Electronic Records, and Modifications

2.1 Acceptance. You accept these Terms when you check a box, click a button, submit a form, subscribe to the Free Newsletter, purchase the Vault, sign in, or otherwise use the Website or Services. We log the date, time, and (where available) IP address of each acceptance. You represent that you are at least 18 years old (or the age of majority in your jurisdiction, if higher) and have authority to bind yourself or the entity you represent.

2.2 Electronic Records (E-SIGN). You consent to receive communications, agreements, and disclosures electronically. You agree that your electronic acceptance, click, or checkbox has the same legal effect as a handwritten signature under the federal E-SIGN Act (15 U.S.C. § 7001 et seq.) and applicable state electronic-signature laws.

2.3 Modifications. We may update these Terms from time to time. We will post the new version with a new “Last Updated” date and, for material changes, we will notify subscribers by email or prominent notice on the Website. Your continued use after the effective date of any changes is your acceptance of the updated Terms. Archived prior versions are available on request to stewart@fullcrewmarketing.com.

3. Order of Precedence

If you and FullCrew Marketing have signed a separate written agreement (for example, an enterprise license or partnership agreement), that document controls over these Terms for the engagement it covers. These Terms control for everything not addressed in such a signed agreement, including your use of the Website, Free Newsletter, and the Vault purchased online without a separate contract. Any product-specific terms presented at checkout supplement these Terms.

4. Description of What We Sell

FullCrew Marketing L.L.C. operates TheAdVault, an educational publisher offering ad templates, hooks, landing-page templates, and a weekly winning-ads newsletter. Please read carefully which category applies to your purchase, because refund terms differ.

4.1 Free Newsletter. Our free weekly email featuring 3 winning ads, broken down. Provided at no charge. We may modify, pause, or discontinue the Free Newsletter at any time without liability.

4.2 The Vault. A one-time-purchase digital product delivering 500+ ad templates, hooks, landing-page templates, and ongoing updates via a Notion workspace. Covered by the 30-Day Money-Back Guarantee in Section 9.

If you are unsure what you are purchasing, email stewart@fullcrewmarketing.com before you complete your purchase.

5. No Guarantee of Results

5.1 Educational Materials, AS-IS. The Services are educational materials provided on a best-effort, “AS IS” and “AS AVAILABLE” basis. We make no guarantee, warranty, or representation of any marketing or business outcome. Specifically, we do not guarantee:

any specific return on ad spend, cost per acquisition, conversion rate, click-through rate, or other advertising metric;
any number of leads, customers, sales, or revenue resulting from your use of the templates;
that any ad you create using our templates will be approved or remain active on any advertising platform (Meta, Google, TikTok, etc.);
that the Services will be uninterrupted, error-free, or free of typographical or factual errors;
that any email will be delivered to your inbox rather than filtered to spam, promotions, or other folders by your email provider;
compliance of your advertising with any law, regulation, platform policy, or industry standard. You are solely responsible for compliance.

5.2 Outcomes Depend On You. Marketing results depend on factors outside our control, including your offer, market, creative execution, budget, ad-account history, platform algorithms, audience, landing page, and operational follow-through. Your results are ultimately a function of your own work.

5.3 Platform Dependency. Email delivery, payment processing, Notion workspace access, and Website hosting depend on third-party platforms (email service providers, Stripe, Notion, hosting providers, content delivery networks) outside our control. Changes, outages, or actions by those platforms may affect the Services, and we bear no liability for those changes.

5.4 Results Disclaimer. Any testimonials, reviews, case studies, screenshots, or example results referenced on the Website, in marketing materials, on landing pages, or in our emails are specific to the individuals and time periods shown and do not predict your results. No specific outcome has been promised to you. You are not relying on any statement outside these Terms in deciding to subscribe or purchase.

6. Nature of the Relationship

6.1 Educational Publisher. We are an independent educational publisher. We are not your marketing agency, your media buyer, your ad consultant, or your fiduciary. We do not provide one-on-one consulting, account management, or done-for-you services as part of the Vault.

6.2 Independent Contractor. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us.

6.3 Editorial Discretion. Template content, Vault organization, ad selection, audio production, and pedagogical choices are made at our sole editorial discretion. We may modify, replace, or discontinue any template, bonus, or feature at any time without liability, except where doing so would breach an express written commitment.

7. Free Newsletter

7.1 Subscription. You may subscribe to the Free Newsletter by submitting your email address through the Website.

7.2 Modification or Discontinuation. We may modify the cadence, format, or content of the Free Newsletter at any time. We may discontinue the Free Newsletter entirely at any time without notice and without liability.

7.3 No Guarantee. Free Newsletter content is provided strictly as-is. Section 5 applies in full.

7.4 Unsubscribe. You may unsubscribe at any time using the link at the bottom of any Free Newsletter email or by emailing stewart@fullcrewmarketing.com.

8. Payment and Billing (The Vault)

8.1 Fees. You will pay the fees stated at checkout. All fees are in U.S. dollars unless stated otherwise.

8.2 Authorization. You authorize us and our payment processor (Stripe) to charge the payment method on file for the Vault purchase.

8.3 One-Time Purchase. The Vault is a one-time purchase. There is no recurring billing. Once purchased, your access does not expire and you receive every future update to the Vault at no additional charge.

8.4 Non-Payment. If a payment fails or is reversed, we may suspend or terminate access to the Vault without notice.

8.5 Late Fees. Amounts not paid when due (including amounts owed because of a reversed payment) accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.

8.6 Taxes. Fees do not include taxes. You are responsible for all sales, use, VAT, GST, or similar taxes imposed by your jurisdiction, except taxes on our net income.

8.7 Price Changes. We may change the price of the Vault for any future purchase. Price changes do not affect purchases already completed. Where you have been promised a specific price-lock at the time of purchase, we will honor that lock for the period stated.

9. Refunds — 30-Day Money-Back Guarantee

9.1 Free Newsletter. The Free Newsletter is provided at no charge and is not subject to any refund right.

9.2 30-Day Money-Back Guarantee on the Vault. We stand behind the Vault. If you are unhappy with the Vault for any reason within thirty (30) days of your initial purchase, email stewart@fullcrewmarketing.com requesting a refund. You do not need to provide a reason. We will refund every penny. You may keep any files you have downloaded. We aim to process refund requests within five (5) business days of receipt; in any event, refunds will be processed within a reasonable time.

9.3 After the 30-Day Window. After the 30-day window from your initial purchase, the Vault is non-refundable.

9.4 Limits and Abuse. The 30-Day Money-Back Guarantee does not apply to, and we may deny a refund or revoke access for, the following abuse patterns:

repeated refund requests from the same customer after extensive use of multiple products;
evidence of bulk copying, scraping, or redistribution of our content;
resale, sublicensing, or sharing of access codes, login credentials, or paid content;
chargebacks initiated without first contacting us under Section 10;
any conduct that would breach Section 13 (Acceptable Use) or Section 14 (Anti-Abuse).

9.5 How Refunds Are Issued. Refunds are issued to the original payment method used for the purchase. If that payment method is no longer valid, we will work with you in good faith to issue the refund through another reasonable means.

9.6 Statutory Rights. Nothing in these Terms limits refunds required by applicable law.

10. Chargebacks

10.1 Contact Us First. Before initiating a chargeback with your bank or card issuer, you agree to contact us at stewart@fullcrewmarketing.com and give us at least ten (10) business days to resolve the issue. Our 30-Day Money-Back Guarantee makes a chargeback unnecessary in nearly every case.

10.2 Bad-Faith Chargebacks. Chargebacks initiated in bad faith, after you have used or received the Services, or without first contacting us under Section 10.1 may result in:

immediate termination of access to all Services;
forfeiture of any remaining service period;
collection action for the amount reversed plus reasonable fees;
reporting to the card network and processor.

10.3 Evidence. We may dispute any chargeback and produce these Terms, your acceptance log, your usage records, and our refund correspondence as evidence.

11. Account and Security

11.1 Accurate Information. You agree to provide an accurate and current email address and other information when subscribing or purchasing, and to keep that information up to date.

11.2 Credentials. You are responsible for maintaining the confidentiality of any login credentials and for all activity under your account. Notify us at stewart@fullcrewmarketing.com immediately if you suspect unauthorized access.

11.3 One Account Per Person. You may not maintain multiple accounts to circumvent limits, bans, free-trial restrictions, or refund policies.

11.4 Sharing. Vault access is personal and non-transferable. You may not share, resell, or distribute access, login credentials, or paid content.

12. Intellectual Property

12.1 Our Content. All text, graphics, logos, audio, video, software, ad templates, hooks, landing-page templates, illustrations, and other content provided through the Services is owned by or licensed to FullCrew Marketing L.L.C. and is protected by U.S. and international intellectual property laws.

12.2 License to You. Subject to your compliance with these Terms and full payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your own marketing and advertising purposes, including modifying templates to fit your product and running ads using those modified templates. You may use the templates as the basis for ads you launch under your own brand and advertising accounts.

12.3 Restrictions. You may not:

resell, redistribute, sublicense, or publicly post the raw Vault content (templates, swipe files, landing pages) to third parties;
share your Notion workspace access or any login credentials;
reverse-engineer, decompile, or disassemble any software component of the Services except to the extent expressly permitted by applicable law;
scrape, crawl, automate, or extract data from the Services in bulk beyond normal personal use;
use the Services or their output to build, train, fine-tune, or evaluate any artificial intelligence, machine learning, or large language model system;
use the Services to create or operate a competing ad-template product.

12.4 User Materials. You retain all rights in User Materials. You grant us a worldwide, royalty-free license to use, copy, store, transmit, and display User Materials solely to operate, improve, and provide the Services to you.

12.5 Marketing License. We may reference anonymized or general performance results, aggregate statistics, and de-identified subscriber feedback in our marketing materials. Use of (a) your name, (b) your specific testimonial or quotation, or (c) your photograph or likeness in any case study or testimonial requires your separate consent for that use, which you may grant by replying to a survey, sending a testimonial, or otherwise indicating consent. Consent may be revoked for future uses by emailing stewart@fullcrewmarketing.com; revocation does not require us to remove uses already made or printed.

12.6 Feedback. If you send us suggestions, ideas, requests, or feedback about the Services, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use the feedback without obligation or compensation.

12.7 Reservation of Rights. All rights not expressly granted are reserved. Neither party grants the other any implied license.

13. Acceptable Use

13.1 Prohibited Conduct. You will not use the Services to:

violate any applicable law or regulation, advertising platform policy, or industry self-regulation;
infringe the intellectual property, publicity, or privacy rights of any third party (including the original advertisers whose ads are featured in the Vault);
harass, defame, threaten, or harm any individual or entity;
collect or harvest personal information from other users or our systems;
interfere with or disrupt the Services, our servers, or the systems of our service providers;
misrepresent your identity, your relationship with FullCrew Marketing, or your authorization to use the Services;
transmit malware, spam, or unsolicited communications through any communications channel we operate;
circumvent any access control, rate limit, paywall, or geographic restriction.

13.2 Enforcement. We may suspend or terminate your access at any time, with or without notice, if we believe in good faith that you have violated this Section. Our judgment on these matters is final.

14. Anti-Abuse and Revocation

We may revoke access to any Service if we detect abuse, including automated scraping, excessive usage that degrades service for other users, sharing of access credentials, resale or redistribution of paid content, repeated refund-then-rejoin patterns, or any use that violates these Terms. Revocation for abuse is not subject to refund.

15. Privacy and Data

We collect and process your personal information as described in our Privacy Policy. By using the Website or Services, you consent to that collection and processing. We use analytics tools and cookies to improve the Services, understand subscriber behavior, and enhance the Service experience.

16. Confidentiality

From time to time you may receive non-public information from us (including unreleased templates, internal pricing, beta features, and the AV Methods). You agree to (a) use such information only as a subscriber or purchaser of the Services, (b) protect it with at least reasonable care, and (c) not disclose it to third parties. This obligation survives termination for five (5) years, and for as long as the information qualifies as a trade secret.

17. Copyright (DMCA) Notices

If you believe content on the Website infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) to stewart@fullcrewmarketing.com. Your notice must include: (a) a physical or electronic signature, (b) identification of the copyrighted work, (c) identification of the material you claim is infringing and its location on the Website, (d) your contact information, (e) a statement of good-faith belief that the use is not authorized, and (f) a statement, under penalty of perjury, that your notice is accurate and you are authorized to act on behalf of the rights holder. We will respond consistent with the DMCA.

18. No Reliance; Entire Agreement

These Terms, together with any product-specific terms presented at checkout, the Privacy Policy, and any signed written agreement between you and FullCrew Marketing, are the entire agreement between you and us on their subject matter. They supersede all prior discussions, proposals, advertisements, marketing claims, sales emails, social posts, and oral statements. You have not relied on any statement outside these documents in deciding to subscribe, purchase, or use the Services.

19. Warranties and Disclaimers

19.1 Mutual. Each party represents that it has full authority to enter these Terms and that its performance will not violate any other agreement or law.

19.2 Disclaimer. EXCEPT AS EXPRESSLY STATED IN THESE TERMS (INCLUDING THE 30-DAY MONEY-BACK GUARANTEE IN SECTION 9), THE WEBSITE AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR WILL ACHIEVE ANY PARTICULAR MARKETING RESULT.

19.3 No Sandbagging. You may not bring any claim against us based on facts, circumstances, or alleged breaches that you knew about during your use of the Services and did not raise in writing to us within thirty (30) days of becoming aware. This Section 19.3 does not apply to claims that, by their nature, could not have been reasonably discovered during the relevant period.

20. Limitation of Liability

20.1 No Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITY, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, REGARDLESS OF THE CAUSE OF ACTION AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

20.2 Liability Cap. EXCEPT FOR YOUR INDEMNIFICATION OBLIGATIONS UNDER SECTION 21.1 AND FOR LIABILITY ARISING FROM OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, THE WEBSITE, OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

20.3 Sole Remedy. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CLAIM RELATED TO THE PERFORMANCE OF THE SERVICES IS A REFUND OR CREDIT OF FEES PAID FOR THE SPECIFIC SERVICE PERIOD OR DIGITAL PRODUCT IN QUESTION, ON THE TERMS DESCRIBED IN SECTION 9.

20.4 Basis of the Bargain. You agree these limits are a material basis of the bargain between you and us and apply even if an exclusive remedy fails of its essential purpose.

21. Indemnification

21.1 Your Indemnification. You will defend, indemnify, and hold harmless FullCrew Marketing L.L.C., its members, officers, employees, contractors, and agents from and against any third-party claim, demand, action, or proceeding, and all related losses, damages, liabilities, settlements, costs, and reasonable attorneys’ fees, arising out of or related to:

your use of the Website or Services;
your breach of these Terms, including Section 12 (Intellectual Property), Section 13 (Acceptable Use), or Section 14 (Anti-Abuse);
your violation of any law, regulation, advertising platform policy, or third-party right;
any User Materials you submit to us;
any ad you publish using our templates that infringes a third-party right, violates a platform policy, or causes claims against us;
any tax liability assessed against us arising from your failure to pay taxes you are responsible for under Section 8.6.

21.2 Procedure. We must: (a) give you prompt written notice of the claim; (b) allow you to control the defense and settlement; and (c) reasonably cooperate in the defense at your expense. We may participate in the defense at our own expense with counsel of our choosing.

22. Termination

22.1 By You. You may stop using the Website at any time. You may unsubscribe from the Free Newsletter under Section 7.4.

22.2 By Us. We may suspend or terminate your access to the Services or any account at any time, with or without cause, upon written notice (including email). We may terminate immediately for cause if you materially breach these Terms and fail to cure within five (5) days of written notice; become insolvent or file for bankruptcy; violate Section 13 or 14; initiate a chargeback in violation of Section 10; or in our reasonable judgment pose a legal, security, or reputational risk to us or our other subscribers.

22.3 Effect of Termination. On termination: (a) we will stop providing the Services; (b) you remain responsible for fees incurred through the effective date; (c) each party will return or destroy the other’s confidential information; and (d) any refund right is governed solely by Section 9.

22.4 Survival. Sections 5, 6.3, 8 (with respect to amounts owed), 9.4, 10, 12, 14, 15, 16, 17, 18, 19.2, 19.3, 20, 21, 22, 23, 24, 25, and 26 survive termination.

23. Force Majeure

Neither party is liable for any failure or delay in performing its obligations (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, government action, labor disputes, internet or hosting outages, payment processor outages, email service provider failures, or third-party platform changes. The affected party will give prompt notice and use reasonable efforts to resume performance.

24. Dispute Resolution

24.1 Informal Resolution. Before starting any formal proceeding, you agree to contact us at stewart@fullcrewmarketing.com and describe the dispute in writing. The parties will negotiate in good faith for at least thirty (30) days before initiating arbitration.

24.2 Binding Arbitration. If informal resolution fails, the dispute will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted by a single arbitrator in Sheridan, Wyoming, or by video conference if both parties agree. Judgment on the award may be entered in any court of competent jurisdiction.

24.3 Class Action Waiver; Jury Waiver. All disputes will be resolved on an individual basis. Neither party may bring or participate in a class, collective, consolidated, or representative action. Each party waives any right to a jury trial.

24.4 Small Claims Exception. Either party may bring an individual action in small claims court in Sheridan, Wyoming, for disputes within that court’s jurisdictional limits.

24.5 Injunctive Relief. Notwithstanding Section 24.2, either party may seek injunctive or equitable relief in a court of competent jurisdiction in Sheridan, Wyoming, to protect its confidential information or intellectual property.

25. Time to Bring a Claim

Any claim arising out of or related to these Terms, the Website, or the Services must be brought within ONE (1) YEAR after the claim accrues. Claims not brought within one year are permanently barred, to the fullest extent permitted by law.

26. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict-of-laws rules. The exclusive venue for any court proceeding permitted under Sections 24.4 or 24.5 is the state or federal courts located in Sheridan, Wyoming, and both parties consent to personal jurisdiction in those courts.

27. General

27.1 Notices. Notices to us must be sent to stewart@fullcrewmarketing.com with a mailed copy to FullCrew Marketing L.L.C., 30 N Gould St Ste R, Sheridan, WY 82801. Notices to you will be sent to the email address on your account or purchase record. Notice is effective on receipt.

27.2 Amendment. We may amend these Terms as described in Section 2.3. Any other amendment requires a writing signed by both parties.

27.3 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without consent in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.

27.4 No Waiver. Failure to enforce any provision is not a waiver of that provision or the right to enforce it later.

27.5 Severability. If any provision is held invalid, illegal, or unenforceable, the remaining provisions continue in full force, and the invalid provision will be modified to the minimum extent necessary to make it valid while preserving its intent.

27.6 Export and Sanctions Compliance. You agree not to use the Website or Services in violation of U.S. export control laws, sanctions programs, or trade embargoes.

28. Contact

Questions about these Terms?

TheAdVault
stewart@fullcrewmarketing.com

FullCrew Marketing L.L.C.
30 N Gould St Ste R
Sheridan, WY 82801

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